1. Introduction

This Privacy Policy (“Policy”) is issued by FREE TV DISTRIBUTION PRIVATE LIMITED (“Company,” “we,” “us,” or “our”) and applies to all individuals (“User,” “you,” or “your”) who access or use our services, including our website, mobile applications, and digital streaming platform (collectively, the “Services”).

We take our responsibility to protect your personal data seriously. We have implemented robust measures and internal protocols to ensure that your information is handled with the highest standards of privacy and security. Our data processing activities are fully aligned with applicable data protection laws, including all the relevant laws of India the, and prevailing Indian data privacy regulations.

By choosing to use our Services, you acknowledge and agree that Tango TV Plus  may collect, process, store, and disclose your information as necessary to operate our platform, improve user experience, and meet legal and regulatory requirement all in accordance with this Privacy Policy.

It is also your responsibility as a viewer to ensure the privacy and security of any personal information you provide while using our Services. Tango TV Plus is not liable for any loss or damage caused by your negligence in protecting your data or account details. Any breach resulting from the misuse or failure to safeguard your information will not be the responsibility of the company.

2. Information We Collect.

We collect both personal and non-personal data:

• Personal Data: Name, mobile number, email address, user preferences
• Technical Data: IP address, device ID, operating system, cookies
• Behavioural Data: Viewing history, clicks, interactions, and search patterns

3. Legal Basis for Processing.

Your data is processed under lawful purposes including:

• Explicit user consent (e.g., registration, cookies)
• Contractual necessity (e.g., providing personalized recommendations)
• Legal obligation (e.g., law enforcement request or court order)
• Legitimate interest (e.g., platform safety, analytics, and service optimization)

4. Use of Data.

Your information is used to:

• Personalize recommendations and interface
• Improve platform features and troubleshoot issues
• Communicate offers, updates, and notices
• Comply with legal and regulatory obligations

5. Virus Protection and Safety.

We develop our services with robust security standards and virus-free builds. However, Tango TV Plus does not accept responsibility for damage caused by:

• Third-party apps or websites accessed via our platform
• Insecure user devices or networks

6. Third-Party Platforms.

We may redirect users to third-party services. In such cases:

• Their privacy practices apply, not ours
• We are not liable for data misuse, exposure, or breaches on their platforms.

7. Your Rights.

Subject to Indian laws, you may:

• Request access to your personal data
• Correct inaccurate information
• Request data deletion
• Withdraw consent at any time
• Opt out of promotional communication

8. Data Sharing.

We only share your data with:

• Authorized service providers under NDAs
• Legal authorities if mandated
• Successor entities in case of mergers or business transfers

9. Children’s Privacy.

Tango TV Plus is designed to offer content suitable for all age groups, including children under the age of 13. However, use by minors must be under strict parental or guardian supervision. The following guidelines apply:

1. Parental Supervision Required: Children under 13 may only use the Platform under the active guidance and supervision of a parent or legal guardian.
2. No Intentional Data Collection from Minors: We do not knowingly collect, store, or process personal data from children under 13 without verifiable parental consent, in compliance with applicable data protection laws.
3. Parental Responsibility: It is the sole responsibility of the parent or guardian to ensure that minors access only age-appropriate content and do not provide personal information on the Platform.
4. Use of Parental Controls: We strongly encourage the use of parental control features—both device-level and in-app—to restrict access to content that may not be suitable for young users.
5. Data Removal on Discovery: If we become aware that personal data has been collected from a child under 13 without appropriate consent, we will take immediate steps to delete such information and restrict further access.

10. Data Security.

We employ technical and administrative measures like:

• Data encryption
• Access controls
• Security audits despite this, no system is fully immune. You are responsible for maintaining privacy when interacting with third-party links or devices.

11. Policy Changes.

We may revise this Policy from time to time. Significant updates will be:

• Reflected on our platform
• Communicated via notifications Continued use constitutes acceptance of the revised policy.

12. Contact & Grievance Redressal.

Email: info@tangotvplus.com
Phone:+ 91 2249564440